Last updated: January 2024
We collect various types of information from and about users of our website, including:
- Personal information that can identify you, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline.
- Information about your internet connection, the equipment you use to access our website, and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
- From third parties, for example, our business partners.
Users have certain rights regarding their data, including:
- The right to access personal information held about them.
- The right to request correction of any incorrect or incomplete data.
- The right to request deletion of personal data under certain conditions.
- The right to object to the processing of their data for specific uses.
- The right to data portability, allowing them to obtain and reuse their data across different services.
- The right to withdraw consent at any time where reliance on consent to process personal data.
- The right to lodge a complaint with a supervisory authority if they feel their data is not being handled in accordance with the law.
The collected data is used for the following purposes:
- Personal information is used to provide and improve our services, including customer support, and to personalize user experience.
- Usage details, IP addresses, and tracking information help us understand how our website is used and to improve site navigation.
- Collected data is also used for security purposes, to detect and prevent fraud or other malicious activity.
- Information from users helps us in developing new products and services and in tailoring our offerings to better suit user needs.
- We may use contact information to communicate with users about their account or transactions and to send information about our company.
- Data is also utilized for research and analysis purposes, to understand market trends and patterns.
Data Protection Measures
We implement the following security measures to protect user data:
- Industry-standard encryption technologies are used when transferring and receiving user data exchanged with our site.
- Regular malware scanning and system security checks are conducted to protect against unauthorized access.
- Secure server hosting is used, and access to personal information is restricted to authorized personnel only.
- Regular reviews of data collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
- Staff are trained on data protection practices and required to respect the confidentiality of our users’ personal information.
- Incident response plans are in place to deal with any potential data breaches promptly and effectively.
We may share the collected data under the following circumstances:
- Information is shared with subsidiaries and affiliates for the purpose of providing seamless services and support.
- Trusted third-party service providers assist us with various aspects of business operations, including payment processing, data analysis, email delivery, hosting services, and customer service, under strict confidentiality agreements.
- Personal information may be disclosed for legal reasons, such as to comply with a court order or a government or regulatory request.
- In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be part of the transferred assets.
- Aggregated or de-identified information, which cannot reasonably be used to identify individuals, may be shared with partners or used for research and analysis.
We retain personal data collected from users until the account is deleted or as legally required.